If you get the 1000 error when trying to download from YouTube, try these fixes.
1. Make sure you have the latest version of the program. Start the download application and go to Help - About. Check the program version. Compare it with the version on our website. Install the update, if your application is older.
2. Copy the YouTube URL from the address bar on the YouTube page, or right-click on the video and select 'Copy video URL'.
Note: Links copied via Share may not be recognised by the program.
3. If you're downloading YouTube Shorts, make sure you copy the URL from the address bar.
4. Contact support team if the recommendations didn't work for you. Send the YouTube URL you can't download and the log files for testing. To find the logs, start the application and go to Help - Collect logs.
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