If you're using antivirus software, firewall, proxy or VPN, deactivate them temporarily please, and repeat the download. The 100023 download error may happen if you're using one of them, especially Norton. Due to incompatibility issues. You can then turn the connection back on.
If this doesn't solve the issue, feel free to contact our support team. Just send the logs to the specialist.
Go to Help > Collect logs and attach them to your ticket.
Comments
0 comments
Article is closed for comments.